Coverart for item
The Resource Six Sigma software quality improvement : success stories from leaders in the high tech industry, Vic Nanda, Jeffrey A. Robinson

Six Sigma software quality improvement : success stories from leaders in the high tech industry, Vic Nanda, Jeffrey A. Robinson

Label
Six Sigma software quality improvement : success stories from leaders in the high tech industry
Title
Six Sigma software quality improvement
Title remainder
success stories from leaders in the high tech industry
Statement of responsibility
Vic Nanda, Jeffrey A. Robinson
Creator
Contributor
Subject
Language
eng
Summary
  • "Proven techniques for improving software and process quality with Six SigmaThis practical, in-depth guide explains how to apply Six Sigma to solve common product and process improvement challenges in the software and IT industry. Six Sigma Software Quality Improvement covers Define, Measure, Analyze, Improve, and Control (DMAIC), Lean Six Sigma, Design for Six Sigma (DFSS), and Define, Measure, Analyze, Design, and Verify (DMADV). Featuring more than 20 success stories from Motorola, IBM, Cisco, Seagate, Xerox, Thomson Reuters, TCS, EMC, Infosys, and Convergys, the book offers first-hand accounts of corporate Six Sigma programs and explains how these companies are successfully leveraging Six Sigma for software process and quality improvement.The success stories reveal how: Motorola minimized business risk before changing business-critical applications TCS improved fraud detection for a global bank Infosys improved software development productivity for a large multinational bank IBM reduced help desk escalations and overhead activities EMC improved development productivity Motorola realized significant cost avoidance by streamlining processes and project documentation Xerox achieved high-speed product development Seagate reduced application downtime and improved availability to 99.99% Cisco successfully reinvented its Six Sigma program Convergys injected Six Sigma into the company's DNA Thomson Reuters' Six Sigma program gathered significant momentum in a short time Six Sigma was successfully applied in many other projects for defect reduction, cycle time reduction, productivity improvement, and more"--
  • "To date, there have been very few resources that demonstrate how Six Sigma is applicable to the IT industry. Six Sigma Software Quality Improvement bridges that gap by showing Six Sigma in action, with compelling success stories from today's leading IT companies, including Motorola, Honeywell, GE, and American Express. It offers a true roadmap for software quality improvement from those who have been in the trenches and have won the battles handily. IT companies continue to be challenged in overcoming intractable software quality problems and operational complexity while also trying to deliver software as per the agreed scope, schedule, and budget. Six Sigma Software Quality Improvement illustrates how successful IT companies employ Six Sigma to improve their processes using DMAIC (Define, Measure, Analyze, Improve, Control) and DMADV (Define, Measure, Analyze, Design, Verify) and identify and eliminate waste from their processes using Lean Six Sigma. The book also reveals how companies develop new, robust products using Design for Six Sigma (DFSS) concepts"--
Assigning source
  • Provided by publisher
  • Provided by publisher
Cataloging source
DLC
Dewey number
005.1/4
Illustrations
illustrations
Index
index present
LC call number
QA76.76.Q35
LC item number
N355 2011
Literary form
non fiction
Nature of contents
bibliography
Label
Six Sigma software quality improvement : success stories from leaders in the high tech industry, Vic Nanda, Jeffrey A. Robinson
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier MARC source
rdacarrier
Content category
text
Content type MARC source
rdacontent
Dimensions
25 cm.
Extent
xx, 611 p.
Isbn
9780071700627
Isbn Type
(hardback)
Lccn
2011006452
Media category
unmediated
Media MARC source
rdamedia
Other physical details
ill.
System control number
  • (OCoLC)ocn659763937
  • UtOrBLW
  • (OCoLC)ocn722426443
Label
Six Sigma software quality improvement : success stories from leaders in the high tech industry, Vic Nanda, Jeffrey A. Robinson
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier MARC source
rdacarrier
Content category
text
Content type MARC source
rdacontent
Dimensions
25 cm.
Extent
xx, 611 p.
Isbn
9780071700627
Isbn Type
(hardback)
Lccn
2011006452
Media category
unmediated
Media MARC source
rdamedia
Other physical details
ill.
System control number
  • (OCoLC)ocn659763937
  • UtOrBLW
  • (OCoLC)ocn722426443

Library Locations

    • Harold B. Lee Library Brigham Young University, Provo, UT, 84602, US
      40.249156 -111.649242
Processing Feedback ...