Coverart for item
The Resource The passenger has gone digital and mobile : accessing and connecting through information and technology, Nawal K. Taneja

The passenger has gone digital and mobile : accessing and connecting through information and technology, Nawal K. Taneja

Label
The passenger has gone digital and mobile : accessing and connecting through information and technology
Title
The passenger has gone digital and mobile
Title remainder
accessing and connecting through information and technology
Statement of responsibility
Nawal K. Taneja
Creator
Contributor
Subject
Genre
Language
eng
Cataloging source
NhCcYBP
Dewey number
387.7068/8
Illustrations
illustrations
Index
index present
LC call number
HE9776
LC item number
.T366 2011
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
Label
The passenger has gone digital and mobile : accessing and connecting through information and technology, Nawal K. Taneja
Link
http://site.ebrary.com/lib/byuprovo/Doc?id=10493869
Instantiates
Publication
Note
Description based on print version record
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier MARC source
rdacarrier
Content category
text
Content type MARC source
rdacontent
Contents
Creating information-driven and technology-enabled solutions for airlines and passengers -- Mass customization -- Solution orientation -- Management of complexity -- Capitalizing on information and technology -- Game-changing technologies for airline business models -- Harnessing the internet: leveraging game-changing applications -- Customized search engines -- Mobile capabilities -- Mobile applications -- Mobile applications versus mobile websites -- Context-aware and location-based mobile applications -- Social media and user-generated content -- Intelligent virtual assistants -- Integrated and close to real-time airline planning takeaways -- Current information- and technology-enabled initiatives -- Reducing costs and improving passenger experience -- Check-in and boarding -- Virtual assistants -- Collaboration and convergence -- Emerging signs of door-to-door travel -- Embracing social media -- Context-aware and location-based mobile applications -- Where do we go from here? -- Interactive fitness holdings -- Opentable -- Zipcar -- Takeaways -- Potential information- and technology-driven initiatives -- Passenger segmentation -- Passenger relationship management -- Passenger loyalty -- Flawless passenger experience -- Examples of best global business practices -- Who are the next passengers? -- What's next in air travel distribution? -- Takeaways -- Hurdles in implementing new enabling technologies -- Why are there hurdles? -- What are the hurdles? -- Inadequate business intelligence -- Lack of actionable metrics -- Overlooked integration opportunities -- Lack of technology strategy and investment plan -- Inadequate knowledge of social technology/media capability -- Non-alignment of business and enabling technologies -- Takeaways -- Opportunities for overcoming hurdles -- Information strategy -- Points of integration -- Technology strategy -- Business strategy -- Takeaways -- Preparing for competitive renewal opportunities
Dimensions
unknown
Extent
1 online resource.
Form of item
online
Isbn
9781409435037
Isbn Type
(electronic bk.)
Media category
computer
Media MARC source
rdamedia
Reproduction note
Electronic reproduction.
Specific material designation
remote
Label
The passenger has gone digital and mobile : accessing and connecting through information and technology, Nawal K. Taneja
Link
http://site.ebrary.com/lib/byuprovo/Doc?id=10493869
Publication
Note
Description based on print version record
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier MARC source
rdacarrier
Content category
text
Content type MARC source
rdacontent
Contents
Creating information-driven and technology-enabled solutions for airlines and passengers -- Mass customization -- Solution orientation -- Management of complexity -- Capitalizing on information and technology -- Game-changing technologies for airline business models -- Harnessing the internet: leveraging game-changing applications -- Customized search engines -- Mobile capabilities -- Mobile applications -- Mobile applications versus mobile websites -- Context-aware and location-based mobile applications -- Social media and user-generated content -- Intelligent virtual assistants -- Integrated and close to real-time airline planning takeaways -- Current information- and technology-enabled initiatives -- Reducing costs and improving passenger experience -- Check-in and boarding -- Virtual assistants -- Collaboration and convergence -- Emerging signs of door-to-door travel -- Embracing social media -- Context-aware and location-based mobile applications -- Where do we go from here? -- Interactive fitness holdings -- Opentable -- Zipcar -- Takeaways -- Potential information- and technology-driven initiatives -- Passenger segmentation -- Passenger relationship management -- Passenger loyalty -- Flawless passenger experience -- Examples of best global business practices -- Who are the next passengers? -- What's next in air travel distribution? -- Takeaways -- Hurdles in implementing new enabling technologies -- Why are there hurdles? -- What are the hurdles? -- Inadequate business intelligence -- Lack of actionable metrics -- Overlooked integration opportunities -- Lack of technology strategy and investment plan -- Inadequate knowledge of social technology/media capability -- Non-alignment of business and enabling technologies -- Takeaways -- Opportunities for overcoming hurdles -- Information strategy -- Points of integration -- Technology strategy -- Business strategy -- Takeaways -- Preparing for competitive renewal opportunities
Dimensions
unknown
Extent
1 online resource.
Form of item
online
Isbn
9781409435037
Isbn Type
(electronic bk.)
Media category
computer
Media MARC source
rdamedia
Reproduction note
Electronic reproduction.
Specific material designation
remote

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